When people are involved in the care that they, or a friend or relative are receiving, there is strong evidence that the care is more effective. The importance of service user engagement and empowerment is reinforced through existing and emerging national policy. Read on to find out about our service user and carer engagement and empowerment activities.
The Equality Bill and New Horizons mental health policy are important steps by the Government to tackle discrimination but, unless services are commissioned, configured and developed locally to better meet the needs of people from all diverse communities, more opportunities will be lost and discrimination will continue. Click here to read about our equalities work.